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A2B Transit App

Designing a one-size-fits-all transit app

"We learned that true success would require a strong focus on machine learning and anticipatory design."


Campaign Template Redesign

A side project driven by data and new design guidelines

"Projects like this are opportunities to stress test some of the elements of our design system that we have agreed on to see how they fit in our templates - and with other components."


User Portal Redesign

A page redesign addressing categorization and quick access

"Our design does not exist in a bubble and our decisions resonate beyond a single page...In this case, it meant retracing our steps to the fork in the road and choosing a more sustainable path."


The Public Transit Transfer Experience for People who are Blind

Understanding the challenges posed by Chicago public transit for people who are blind

"Most negative experiences using public transit are caused by well-intentioned but misguided strangers"